Privacy Policy

Last updated: May 2, 2026

Apigent ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you use the Apigent website, APIs, and related services (collectively, the "Service"). This is a sample policy for demonstration purposes and should be reviewed by counsel before production use.

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use the Service, and information from third-party sources.

• Account information: name, email address, organization, password.
• Usage data: API requests, response metadata, device, browser, and IP address.
• Billing information: processed by our payment providers; we do not store full card numbers.
• Cookies and similar technologies to operate and improve the Service.

2. How We Use Information

• To provide, maintain, and improve the Service.
• To monitor performance, prevent abuse, and secure our infrastructure.
• To communicate with you about updates, security alerts, and support requests.
• To comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We do not sell your personal information. We share it only with service providers who process data on our behalf, with your organization's administrators, or when required by law.

4. Data Retention

We retain account data for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations and resolve disputes.

5. Security

We use industry-standard safeguards including encryption in transit and at rest, scoped access controls, and regular audits. No method of transmission over the internet is 100% secure.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information. Contact us at privacy@apigent.ai to make a request.

7. International Transfers

We operate globally and may transfer your information to countries outside your own. Where required, we use standard contractual clauses or other safeguards.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email. Continued use of the Service constitutes acceptance.

9. Contact Us

Questions? Email privacy@apigent.ai.